Requests from Private Providers

Policy regarding requests from private providers to take blood tests

Cowley Road Medical Practice follows the following guidance regarding requests for blood tests to be done by a private provider:

If a patient has chosen to pay for private healthcare because

a) their treatment is not available on the NHS or

b) they do not wish to be treated on the NHS

they are responsible for paying for all costs, including tests, and the private provider is responsible for managing every aspect of their healthcare (unless the patient chooses to transfer back to the NHS at a later date to continue treatment).

For that reason, private providers should not be asking GPs to arrange any tests that they deem necessary, and intend to use, to make a diagnosis and recommend a course of treatment with.

It is the private provider’s responsibility to arrange tests for patients whose care they are managing, and the patient’s responsibility to pay for them.

Policy regarding requests from private providers to start or take over prescribing medication

In addition to the above policy, the practice cannot prescribe on behalf of private providers nor continue to supply prescriptions which have previously been supplied by the private provider. We are not permitted to have shared care protocols with private providers.

Private consultants wishing to transfer patients to NHS care should directly refer their patient to the appropriate NHS service who will reassess and, if appropriate, take over your treatment. At the point that your care has been taken over by an NHS service, a request may be made by the NHS service to share prescribing responsibility with the practice. Our practice pharmacists review and manage all such requests.

Screening tests carried out by private providers which have not been approved by the UK National Screening Committee

The practice supports the national guidance which can be found here.

If you choose to have private screening tests or investigations that are not available or recommended by the NHS, you should ensure that you have the funds or insurance in place to cover the costs of any additional treatment or investigation that is incurred as the NHS may not cover these.

Reviewed and updated October 2020

New Patients – 21 June 2021

We are happy to register new NHS patients within our practice boundary area: https://www.cowleyroadmedicalpractice.org.uk/the-practice/new-patients/

 

Patient Journey – 21 June 2021

Due to the ongoing issues surrounding Coronavirus we have had to adapt the way in which we operate. To help patients understand how we now operate, we have created a guide to the processes that take place in the practice: Patient Journey

 

Ordering repeat prescriptions – 21 June 2021

If you would like to order a repeat prescription, please do so by emailing your request to the practice on [email protected]. Alternatively, please speak to your pharmacist who will be able to make the request for you. If you are not sure about your list of medications, please look at the paper that comes with your medication – the list will be there. Your pharmacist will also be able to give you a list. Patients are no longer able to order repeat prescriptions directly through the website. This is a patient safety measure, to make sure that all requests are properly checked before the medication is authorised. We do not accept requests by telephone, again, for reasons of patient safety

 

Think COVID! – 21 June 2021

Every day we receive a significant number of calls from patients experiencing cough symptoms or fever who are not thinking that they have COVID because their symptoms are not severe. Unlike what may come across in the news and media, most people with COVID will have mild or moderate symptoms. So please, if you have a new cough or fever, no matter how mild, or a loss in your sense of taste or smell, think COVID, isolate at home and arrange a COVID test. You may have only one of those symptoms – for example, just a fever, and still have COVID.

 

Further advice about managing your symptoms can be found at https://www.nhs.uk/conditions/coronavirus-covid-19/ or by calling 111.

 

Coronavirus vaccination – 21 June 2021

We are receiving many telephone queries about coronavirus vaccinations. These are being offered for residents of Oxford city in a number of sites across the city, rather than at individual practices. We do not have vaccines at the surgery. Our patients will be invited to receive a vaccine in line with a priority list set out by the national body responsible for vaccination. We cannot change the order. Please be patient – you will receive your invitation in due course when it is your turn.

 

Coronavirus vaccination for health care staff and social care workers – 21 June 2021

If you are a health care worker and your employer has not already made arrangements for you to receive a COVID vaccine, please email your details to [email protected] with details of your role, and your employer. This information will be coded and passed to the relevant bodies who are organising vaccines for staff.

 

COVID self-isolation rules – 21 June 2021

If you have symptoms of COVID, you should start to self-isolate and arrange for a test. You should remain in self-isolation from the day your symptoms started and the next 10 full days. Your household members must also self-isolate for 10 days from the start of your symptoms. They should not get a test unless they have symptoms. A negative test during their period of isolation does not mean that your contacts can return to work or normal activities. If you still feel unwell at the end of 10 days, you should seek medical advice, and not return to work. You may return to work if your only symptoms are cough or loss of sense of smell. The full guidance can be found here

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection

 

Do you need practical help? – 21 June 2021

Are you worried about receiving your medication or about getting food during the coronavirus lockdown? Are you worried about a neighbour or a relative?

Voluntary support may be obtained through https://oxfordtogether.org/. You can register yourself or a relative or someone you are concerned about for support. The council has a coronavirus helpline which can be found at https://www.oxford.gov.uk/info/20301/coronavirus_information_and_guidance or by calling 01865 249 811