To give us any suggestions or feedback on the surgery, please send an email to [email protected]
Practice Update – 4 July 2022
Dear Patient, There has been an outbreak of Covid within the staff at the practice. Please only contact the practice if you have an urgent medical problem. We apologise for any inconvenience caused. This will mean some appointments will need to be cancelled this week, you will be contacted individually by text.
New Patients – 4 July 2022
We are happy to register new NHS patients within our practice boundary area: https://www.cowleyroadmedicalpractice.org.uk/the-practice/new-patients/
Patient Journey – 4 July 2022
Due to the ongoing issues surrounding Coronavirus we have had to adapt the way in which we operate. To help patients understand how we now operate, we have created a guide to the processes that take place in the practice: Patient Journey
Ordering repeat prescriptions – 4 July 2022
If you would like to order a repeat prescription, please do so by emailing your request to the practice on [email protected]. Alternatively, please speak to your pharmacist who will be able to make the request for you. If you are not sure about your list of medications, please look at the paper that comes with your medication – the list will be there. Your pharmacist will also be able to give you a list. Patients are no longer able to order repeat prescriptions directly through the website. This is a patient safety measure, to make sure that all requests are properly checked before the medication is authorised. We do not accept requests by telephone, again, for reasons of patient safety
Think COVID! – 4 July 2022
Every day we receive a significant number of calls from patients experiencing cough symptoms or fever who are not thinking that they have COVID because their symptoms are not severe. Unlike what may come across in the news and media, most people with COVID will have mild or moderate symptoms. So please, if you have a new cough or fever, no matter how mild, or a loss in your sense of taste or smell, think COVID, isolate at home and arrange a COVID test. You may have only one of those symptoms – for example, just a fever, and still have COVID.
Further advice about managing your symptoms can be found at https://www.nhs.uk/conditions/coronavirus-covid-19/ or by calling 111.
We are receiving many telephone queries about coronavirus vaccinations. These are being offered for residents of Oxford city in a number of sites across the city, rather than at individual practices. We do not have vaccines at the surgery. Our patients will be invited to receive a vaccine in line with a priority list set out by the national body responsible for vaccination. We cannot change the order. Please be patient – you will receive your invitation in due course when it is your turn.
Coronavirus vaccination for health care staff and social care workers – 4 July 2022
If you are a health care worker and your employer has not already made arrangements for you to receive a COVID vaccine, please email your details to [email protected] with details of your role, and your employer. This information will be coded and passed to the relevant bodies who are organising vaccines for staff.
COVID self-isolation rules – 4 July 2022
If you have symptoms of COVID, you should start to self-isolate and arrange for a test. You should remain in self-isolation from the day your symptoms started and the next 10 full days. Your household members must also self-isolate for 10 days from the start of your symptoms. They should not get a test unless they have symptoms. A negative test during their period of isolation does not mean that your contacts can return to work or normal activities. If you still feel unwell at the end of 10 days, you should seek medical advice, and not return to work. You may return to work if your only symptoms are cough or loss of sense of smell. The full guidance can be found here
Do you need practical help? – 4 July 2022
Are you worried about receiving your medication or about getting food during the coronavirus lockdown? Are you worried about a neighbour or a relative?
Voluntary support may be obtained through https://oxfordtogether.org/. You can register yourself or a relative or someone you are concerned about for support. The council has a coronavirus helpline which can be found at https://www.oxford.gov.uk/info/20301/coronavirus_information_and_guidance or by calling 01865 249 811