National Blood Bottle Supply Shortage

There is a national shortage of blood bottles within the UK until further notice. This means all UK GP practices are affected by the current shortage and we are taking urgent steps alongside our hospitals to prioritise their use. This means currently we are taking appointments for URGENT blood tests only.

We have been given national guidance on how to manage this shortage and this will take effect from Tuesday the 31/8/2021. As a result we will be cancelling or delaying any ROUTINE or NON-URGENT blood tests and only booking in URGENT blood tests. If you already have a routine or non-urgent blood test booked in, the admin staff will be in touch shortly to cancel your appointment. This will be done via phone or by text message.

Please be assured we will reschedule your appointment once the situation has improved and in-line with government guidance.
Please do not call us or contact us with regards to booking in any ROUTINE or NON-URGENT blood tests. Our clinicians will continue to evaluate your medical need for these tests and will allocate you an URGENT blood appointment if needed. Currently we are experiencing exceptional levels of demand on our service and appreciate your support through these challenging times.

These changes are likely to be in place for at least 4 weeks. We will continue to update you via our website as to any changes to our national situation. We fully understand the frustration this is likely to cause and apologise for any inconvenience.

For those who are interested, here is the national guidance sent to practices relating to this matter.

https://www.england.nhs.uk/wp-content/uploads/2021/08/B0888-becton-dickinson-blood-specimen-collection-portfolio-supply-disruption-v2.pdf

Late Summer Bank Holiday 2021

The practice will be closed during the Late Summer Bank Holiday: Monday, 30 August 2021.

Don’t forget to order your repeat prescriptions in time for the Bank Holiday. Your prescription will be ready within two working days.

If you need a doctor for an emergency when the practice is closed, please call 111. They will provide advice or direct you to the most appropriate service, which may be the Out of Hours GP service.

Calls to 111 are free.

If you call the practice when we are closed, you will hear a message advising you to call 111.

In a genuine emergency, you should call 999. Chest pains and/or shortness of breath constitute an emergency.

Staff Changes

Cowley, 28th July 2021.

Dear patients,

This letter is to let our patients know that, after almost twelve years at Cowley Road Medical Practice, I will be leaving at the end of September this year.

My family and I have decided that the time has come for a change of direction and a change of pace of life. We will be moving to the far north of Scotland. We hope that we will have lots of access to nature which is really important to me and my family, and that I will have a bit more time to spend with my children as they grow up. I will be working there as a salaried GP.

This has not been an easy decision to make. The staff at the practice are my second family, and the patients here have been my world for more than a decade. Being a GP in this community is such a privilege. I am grateful to all those of you who have trusted me enough to share your worries and your problems with me. Every day, I am amazed at the courage and resourcefulness of those I am lucky enough to meet. I have learnt so much from our encounters and I will carry this with me into the future. You can take the doctor out of East Oxford, but you can’t take East Oxford out of the doctor!

We are currently recruiting GPs who will take over the care of my patients. We will share the information once our new doctors are appointed.

With best wishes

Margaret Reeves 

Opt-Out – Patient Data Sharing

Dear Patient,

We have been asked to share the following important information with you. 

This practice has been asked to support vital health and care planning and research by sharing your data with NHS Digital. For more information about this see the GP Practice Privacy Notice for General Practice Data for Planning and Research.

https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research

This collection will start on 1 July 2021

If you do not want your data to be shared with NHS Digital please register your Type 1 Opt-out with your GP practice by 23 June 2021.

What data is shared:

Data may be shared from the GP medical records about:

  • any living patient registered at a GP practice in England when the collection started – this includes children and adults
  • any patient who died after 1 July 2021, and was previously registered at a GP practice in England when the data collection started

NHS Digital will not collect patients’ names or addresses. Any other data that could directly identify patients (such as NHS Number, date of birth, full postcode) is replaced with unique codes which are produced by de-identification software before the data is shared with NHS Digital.

This process is called pseudonymisation and means that patients will not be identified directly in the data. NHS Digital will be able to use the software to convert the unique codes back to data that could directly identify patients in certain circumstances, and where there is a valid legal reason.

If you would prefer that your identifiable patient data is only shared for your own health care purposes, you can opt-out by registering a Type 1 Opt-out or a National Data Opt-out, or both.

 These opt-outs are different and they are explained in more detail below. Your individual care will not be affected if you opt-out using either option (or both).

A Type 1 opt-out has to be registered by your Practice; please let us know if you want to register a type 1 opt-out. This can be returned by email to: [email protected] or via post to the practice.  A National Opt-out can be done without contacting your practice, at https://www.nhs.uk/your-nhs-data-matters/


Type 1 Opt-out (opting out of NHS Digital collecting your data)

NHSD will not collect data from GP practices about patients who have registered a Type 1 Opt-out with their practice. More information about Type 1 Opt-outs is in the GP Data for Planning and Research Transparency Notice, including a form that you can complete and send to your GP practice.

This collection will start on 1 July 2021 so if you do not want your data to be shared with NHS Digital, please register your Type 1 Opt-out with your GP practice by 23 June 2021.

If you register a Type 1 Opt-out after this collection has started, no more of your data will be shared with NHSD. They will however still hold the patient data which was shared before you registered the Type 1 Opt-out.

If you do not want NHS Digital to share your identifiable patient data with anyone else for purposes beyond your own care, then you can also register a National Data Opt-out.


National Data Opt-out (opting out of NHS Digital sharing your data with other organizations)

NHSD will collect data from GP medical records about patients who have registered a National Data Opt-out. The National Data Opt-out applies to identifiable patient data about your health, which is called confidential patient information.

NHS Digital won’t share any confidential patient information about you – this includes GP data, or other information, such as hospital data – with other organisations, unless there is an exemption to this.

To find out more information and how to register a National Data Opt-Out, please read NHSD GP Data for Planning and Research Transparency Notice.

https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research/transparency-notice

COVID Vaccination Status

Regarding certificates or evidence about your COVID vaccination status.

We are unable to issue this certificate at the practice.

Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

Proof of your vaccination status will be available in the NHS app from 17th May 2021, and in some of the other apps that provide you with Patient online services. 

The NHS app can be downloaded from:

If you have not used it before, there is a self-registration process within the app to create an “NHS login” as per https://www.nhs.uk/nhs-services/online-services/nhs-log-in/

If you already have access/ login details for patient online services, for example “Patient Access”, you may use this.

Alternatively, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine.  The letter may to take another 5 days to reach you, or more if postal services are affected.  Please take account of this when making your plans. 

Kind regards,

Cowley Road Medical Practice

Easter, May Day, and Spring Bank Holidays 2021

The practice will be closed during the Easter, May Day, and Spring Bank Holidays:

  • Friday, 2 April 2021 – Closed
  • Monday, 5 April 2021 – Closed
  • Monday, 3 May 2021 – Closed
  • Monday, 31 May 2021 – Closed

Don’t forget to order your repeat prescriptions in time for the Bank Holidays. Your prescription will be ready within two working days.

If you need a doctor for an emergency when the practice is closed, please call 111. They will provide advice or direct you to the most appropriate service, which may be the Out of Hours GP service.

Calls to 111 are free.

If you call the practice when we are closed, you will hear a message advising you to call 111.

In a genuine emergency, you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Christmas & New Year Holiday 2020 – Closure & Opening Times

The practice will be open all weekdays over the festive period, except the bank holidays on December 25th, December 28th, and January 1st.

Don’t forget to order your repeat prescriptions in time for Christmas and New Year. Your prescription will be ready within two working days.

Thursday 24th December 2020: 8:30am – 6:00pm

Friday 25th December 2020: CLOSED

Monday 28th December 2020: CLOSED

Tuesday 29th December 2020: 8:30am – 6:00pm

Wednesday 30th December 2020: 8:30am – 6:00pm

Thursday 31st December 2020: 8:30am – 6:00pm

Friday 1st January 2021: CLOSED

Monday 4th January 2021: 8:30am – 12:00pm and 1:30pm – 6:00pm

If you need a doctor for an emergency when the practice is closed, please call 111. They will provide advice or direct you to the most appropriate service, which may be the Out of Hours GP service.

Calls to 111 are free.

If you call the practice when we are closed you will hear a message advising you to call 111.

In a genuine emergency, you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Patient Journey

Due to the ongoing issues surrounding Coronavirus we have had to adapt the way in which we operate.

To help patients understand how we now operate, we have created a guide to the processes that take place in the practice: Patient Journey

Late Summer Bank Holiday 2020

The practice will be closed during the Late Summer Bank Holiday: Monday, 31 2020.

Don’t forget to order your repeat prescriptions in time for the Bank Holiday. Your prescription will be ready within two working days.

If you need a doctor for an emergency when the practice is closed, please call 111. They will provide advice or direct you to the most appropriate service, which may be the Out of Hours GP service.

Calls to 111 are free.

If you call the practice when we are closed, you will hear a message advising you to call 111.

In a genuine emergency, you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Cowley Road Medical Practice Services Update – 17 Aug 2020

Dear Patients,

Thank you for your support during this testing time for our community and for general practice.

We are open for business almost as usual, (with a few important modifications.) Please don’t feel you need to keep away. We are here to help if you have a medical problem, and we are making sure that the practice remains a safe place in which to come for an appointment and to receive care.

How are things different?

We ask that everyone coming into the practice wears a face covering, with the exception of very small children and those who are unable on valid medical grounds.

The front doors of the practice are closed. There is a a bell to ring when you arrive, and our patient care coordinators will come and open the doors.

To enable effective social distancing, we are asking patients not to come more than five minutes early for a scheduled appointment. Depending on the circumstances, you may be asked to wait outside the practice doors until you are called in by a clinician.

All our clinicians are wearing PPE when they work.

How do appointments with GPs work?

As usual, we operate a duty doctor clinic every day for urgent clinical problems that need to be dealt with on the day.

We offer routine appointments with all GPs, and appointments with our nurses, health care assistants and pharmacists as usual. GPs appointments will be by telephone. A decision will be made about whether a face to face assessment is also needed.

What about nursing services?

Nursing appointments and those with Health Care Assistants are available as usual. Please do not attend if you have flu-like symptoms or a fever. Check with the practice first if you are unsure.

Nurses are performing most usual care, including chronic disease checks, wound care, immunisation and cervical smears.

We are not offering ear syringing or spiromety at this time.

What about contraceptive services?

We have resumed coil fitting and implant fitting. Please contact the practice if you would like to arrange this.

I have had a letter or a message inviting me to come for a diabetes or asthma or COPD check. Is it safe to come in?

We have taken the decision to restart checks for chronic diseases We feel that, at the present time, the benefits outweigh the risks. We have procedures in place to make the practice a safe place to visit, and we want to make sure our patients are receiving the care that they need for their long term conditions. This decision has been taken in line with national and local guidance.

Will I be able to have an appointment at the hospital?

At present, the Oxford University Hospitals NHS Trust is not yet accepting new referrals for routine problems for several of its departments. Appointments for scans and investigations are now being offered. We ask for your understanding and patience as the hospital and local NHS managers find a way to open up these services safely.

What is happening with the flu clinic this year?

It will be particularly important to have an effective immunisation programme this year to prevent people getting influenza whilst covid is still in circulation. The guidance for practices about how to arrange the clinics is still awaited. We will update this page as soon as we have further information.