Did you know you can manage repeat prescriptions from Cowley Road Medical Practice in the NHS App?

You can easily choose where your prescriptions are sent. So, if you know you’ll be away from home or you are moving home, you can change your nominated pharmacy from within the app.

You can also order your prescription at any time that suits you. There’s no need to wait to join a telephone queue or wait until the GP surgery opens.

It’s easy to use, and, if you hit a snag, you can go to ‘Help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.

Find out more about the NHS App at: www.nhs.uk/nhsapp

NOTE: For any items not on repeat – these will need to be requested via email [email protected] or at the practice as usual.

Please note: The surgery will be closed on Tuesday 27^th of February from 12:30pm for county wide staff training. For urgent medical advice, please phone 111. For a medical emergency, please phone 999.

The surgery will be open as normal on Wednesday 28th^th of February from 8:00am.

Please note:

The practice will be closed on the below days over Christmas and New Year:
Monday 25^th December – Christmas Day

Tuesday 26^th December – Boxing Day

Monday 1^st January – New Years Day

If you require medical assistance at the weekends or on these days, please contact 111, if you have a medical emergency, please contact 999.

Thank you.

Please note: The surgery will be closed on Thursday 16^th of November from 12:30pm for county wide staff training. For urgent medical advice, please phone 111. For a medical emergency, please phone 999.

The surgery will be open as normal on Friday 17^th of November from 8:30am.

Upcoming bank holiday:

Please do not forget that the Practice will be closed for the August Bank Holiday weekend:

Monday 28th August

If you require urgent medical assistance during this time, please contact 111
If you have a medical emergency, please contact 999

Please be aware that any prescription requests sent to the practice over the Bank Holiday weekend may be delayed from the usual 48hrs due to the closures.

Practices are changing the way they are working, and there are a number of healthcare professionals employed to help patients. One of our most often asked questions is : What is a Physician Associate and what can they do?

Heatwave: how to cope in hot weather – NHS (www.nhs.uk)

Upcoming bank holidays:

Please do not forget that the Practice will be closed for the three May Bank Holidays:

Monday 1st May
Monday 8th May
Monday 29th May

If you require urgent medical assistance during this time, please contact 111
If you have a medical emergency, please contact 999

Please be aware that any prescription requests sent to the practice over the Bank Holiday weekend may be delayed from the usual 48hrs due to the closures.

Staffing Update:

Dr Kyrris will be on sabbatical leave from 1^st April 2023 for a year. Dr Line and Dr Gray will cover as clinical leads for the practice during this time.

Sadly, Alison Phillips the Practice Manager is also leaving at the end of the month so we are currently recruiting for a Practice Manager.

We are happy to announce that we have a new Practice Nurse, Isobel, that started with the practice on Monday and currently in her induction period. She will work on a Monday, Tuesday and Friday.

A new GP, Dr Singh, will be starting with us in April, she had previously completed some locum work with us, so we are looking forward to welcoming her into the team permanently.


Face masks:

Wearing masks at the surgery is no longer required. However, we would encourage anyone who feels unwell, especially with fever, a cold, or a cough, to wear a mask. This helps to reduce the spread of infections to other patients in the waiting room as well as to our staff.

2-week embargo update:

We have been operating with the 2-wwek embargo since the new year. This has kept wait times down for routine appointments. It also helps patients have access to care with appointments being released twice a day, everyday.

We would ask that if you have an ongoing issue that has already been discussed, that you continue to see that GP so that you have continuity of care. If you have an urgent/acute issue then you may be added to the duty list and this may not be your usual GP.

In order to help further with availability and to ease booking appointments, please see below:

Appointments are opened 2 weeks in advance for all routine appointments with GP’s. Morning appointments are opened at 08:30am each morning, and afternoon appointments opened at 13:30pm.

For example if you called on Monday 13th April for a morning appointment, we would offer you an appointment for Monday 27^th April from 08:30am. If you needed an afternoon appointment, you would need to call at 13:30pm instead.

Please see table of days that each GP works, to help you see your usual GP.

Upcoming bank holidays:

Please do not forget that the Practice will be closed for the Easter Bank holidays:

Good Friday 7th April 2023 and Bank Holiday Monday 10th April 2023

If you require urgent medical assistance during this time, please contact 111
If you have a medical emergency, please contact 999

Please be aware that any prescription requests sent to the practice over the Bank Holiday weekend may be delayed from the usual 48hrs due to the closures.

Dear Patient,

We have been asked to share the following important information with you. 

This practice has been asked to support vital health and care planning and research by sharing your data with NHS Digital. For more information about this see the GP Practice Privacy Notice for General Practice Data for Planning and Research.

https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research

This collection will start on 1 July 2021

If you do not want your data to be shared with NHS Digital please register your Type 1 Opt-out with your GP practice by 23 June 2021.

What data is shared:

Data may be shared from the GP medical records about:

• any living patient registered at a GP practice in England when the collection started – this includes children and adults
• any patient who died after 1 July 2021, and was previously registered at a GP practice in England when the data collection started

NHS Digital will not collect patients’ names or addresses. Any other data that could directly identify patients (such as NHS Number, date of birth, full postcode) is replaced with unique codes which are produced by de-identification software before the data is shared with NHS Digital.

This process is called pseudonymisation and means that patients will not be identified directly in the data. NHS Digital will be able to use the software to convert the unique codes back to data that could directly identify patients in certain circumstances, and where there is a valid legal reason.

If you would prefer that your identifiable patient data is only shared for your own health care purposes, you can opt-out by registering a Type 1 Opt-out or a National Data Opt-out, or both.

 These opt-outs are different and they are explained in more detail below. Your individual care will not be affected if you opt-out using either option (or both).

A Type 1 opt-out has to be registered by your Practice; please let us know if you want to register a type 1 opt-out. This can be returned by email to: [email protected] or via post to the practice.  A National Opt-out can be done without contacting your practice, at https://www.nhs.uk/your-nhs-data-matters/

Type 1 Opt-out (opting out of NHS Digital collecting your data)

NHSD will not collect data from GP practices about patients who have registered a Type 1 Opt-out with their practice. More information about Type 1 Opt-outs is in the GP Data for Planning and Research Transparency Notice, including a form that you can complete and send to your GP practice.

This collection will start on 1 July 2021 so if you do not want your data to be shared with NHS Digital, please register your Type 1 Opt-out with your GP practice by 23 June 2021.

If you register a Type 1 Opt-out after this collection has started, no more of your data will be shared with NHSD. They will however still hold the patient data which was shared before you registered the Type 1 Opt-out.

If you do not want NHS Digital to share your identifiable patient data with anyone else for purposes beyond your own care, then you can also register a National Data Opt-out.

National Data Opt-out (opting out of NHS Digital sharing your data with other organizations)

NHSD will collect data from GP medical records about patients who have registered a National Data Opt-out. The National Data Opt-out applies to identifiable patient data about your health, which is called confidential patient information.

NHS Digital won’t share any confidential patient information about you – this includes GP data, or other information, such as hospital data – with other organisations, unless there is an exemption to this.

To find out more information and how to register a National Data Opt-Out, please read NHSD GP Data for Planning and Research Transparency Notice.

https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research/transparency-notice